FM4.01 Overview of Facilities Management

FM4.01 Overview of Facilities Management

The unit FM4.01 Overview of Facilities Management provides a great comprehension to understand the basic principles, processes and practices included in FM facilities management. It deals with multiple domains including maintenance, strategic planning, sustainability and operation within the context of management to build the environment usefully. The unit FM4.01 initiated with the concept of Facilities Management focuses on the significance of certifying the safety, functionality and efficiency of environment building. It highlights the multiple ranges of facility management that include residential complexes, commercial buildings, educational institutes and Healthcare facilities. The unit also greater the strategical domains of the Facilities Management which include goal setting, Facilities Management objectives alignment and long-term planning with the goals of the organisation. It focuses on the Facilities Management role in supporting the complete activities of the organisation and contributing to the complete success.

This unit also deals with the operational aspect of Facilities Management which focuses on daily activities including facilities maintenance. The learners can also cater the preventive maintenance, space, and set management and housekeeping. With the help of this, the students can also get the idea of the significance of adopting useful strategies for maintaining the resources and increasing the asset`s lifespan. This unit also underscores the responsibility of the professionals of Facilities Management in certifying the compliance of the relevant laws, best practices and codes to generate a healthy and safe environment for visitors and occupants.

The students can also explore the increasing focus on sustainability within Facilities Management that caters the topics including green building practices, waste management, environmental certification, and Energy Efficiency. The role of facilities managers is also promoted in Facilities Management with sustainable practices to minimise the influence of the environment and increase the resilience of facilities. With the help of the senior students can also get a complete comprehensive overview of Facilities Management. They can also get well equipped with the skills and knowledge that are required for the effective management of the building, certifying compliance, organisational success contribution and resource optimisation.

Unit objectives

The objectives of the unitFM4.01 Overview of Facilities Management are based on the 5 major points such as:

• To provide a comprehensive recognition of the principles and practices of Facilities Management.
• To introduce the key roles, terminologies and concepts within the industry of Facilities Management.
• To explore the importance of Facilities Management in supporting the organisation`s objectives and increasing the efficiency of operations.
• To identify the relationship between sustainability and Facilities Management, compliance and risk management.
• To equip the learners with the skills and knowledge mandatory to contribute to the effectiveness of Facilities Management strategy and the process of decision making.

Learning outcomes

Here are the main learning outcomes of the unit FM4.01 Overview of Facilities Management.

LO1: Recognise the extent and scope of functions in facilities management.

LO2: Recognise the variety of services provided through facilities management.

LO3: Recognise the variety of responsibilities and roles of facilities management throughout multiple organisations.

LO4: Recognise the significance of the facilities management significance in a broad social and business context.

LO5: Contribute to the customers of external and internal recognition of facilities management utilising a variety of communication methods.

Assessment criteria

The assessment criteria of the unit FM4.01 Overview of Facilities Management is catered in the learning outcomes such as:

LO1: Recognise the extent and scope of functions in facilities management.

• 1.1 Elaborate the extent and scope of the functions of Facilities Management.
  (Support the explanation with examples of hard services, specialist functions and soft services which can be provided rather than providing an exhaustive list.)
• 1.2 Elaborate the diversity and range of context in the services of Facilities Management which are provided.
  (Such as private, public, and not-for-profit sectors and to in-house, outsourced (partial and TFM Outsourcing models)
• 1.3 Elaborate the connection between the functions of Facilities Management and the business functions.
  (For example, the core business support, work environment management and value addition)

LO2: Recognise the variety of services provided through facilities management.

• 2.1 Elaborate the meaning of support service.
  (Support the explanation with the help of a soft Facilities Management example rather than generating an exhaustive list)
• 2.2 Elaborate the meaning of building services.
  (Provide the supporting explanation with the help of examples in hard Facilities Management, instead of generating an exhaustive list)
• 2.3 Elaborate the meaning of building and office space with its useful management.
  (Include the cost space references, to the planning of space metrics including GIA or NIA, to allocate the usable workspace, to support the functions of ancillary for example space circulation, evacuation routes of building, and to innovate the ways of cost-saving such as hot desking.)
• 2.4 Elaborate on the methods which are managed and maintained by the properties and fixed assets.
  (Treat property Management separately, maintenance of the property, and Management of fixed assets, and support the explanation with the examples by utilising the Asset registered and Regime maintenance)

LO3: Recognise the variety of responsibilities and roles of facilities management throughout multiple organisations.

• 3.1 Elaborate on the main functions of Management within the Facilities Management.
  (For example, the control and planning of budget, project management, contract management, team and task management, safety and health management)
• 3.2 Elaborate the multiple responsibilities and Roles of Facilities Managers can play within multiple organisations at multiple levels.
  (At the references to the tactical, strategic and levels of operation for the Facilities Management)

LO4: Recognise the significance of the facilities management significance in a broad social and business context.

• 4.1 Elaborate on the principles of Sustainable Facilities Management and corporate responsibility.
  (Support the explanation utilising examples such as promotion of diversity and equality, management of environment and safety and health)
• 4.2 Elaborate the techniques and tools that can be utilised to ensure that these principles operate with the functions of Facilities Management.
  (Include the survey of staff, quality management, audits, supplier management and continuous improvement)

LO5: Contribute to the customers of external and internal recognition of facilities management utilising a variety of communication methods.

• 5.1 Utilise the communication methods to certify the recognition of the Facilities Management by external and internal customers.
  (Elaborate the reasons for selecting the channels of communication for example email, newsletters, face-to-face, and social media) and the way of matching detail level to particular requirements of the customer.)

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